![]() ![]() Thank you for visiting American Dream and for sharing your feedback. Thank you again for coming, and we look forward to welcoming you back again soon! They are located at our Guest Services counters in Courts A and C. Of course, if you ever need any assistance, our friendly guest services staff are happy to guide you. We are actually quite easy to navigate, as most of our shops and restaurants are arranged in a straight line with three levels, and the attractions are arranged in a loop at the end of that line. We encourage you to check out all that we have to offer on our website at and also to get a feel for the layout. We also have some of the most exciting attractions anywhere around, including the largest indoor waterpark in North America, a fully enclosed theme park with record-breaking coasters, a regulation-sized ice rink, the country's only indoor ski and snowboarding hill in a shopping center, and so much more! We encourage you to check back often, as there is something new to discover every time! Just recently in the past couple of weeks, we opened Apple, Cortaditos, Ebisu Life Store, EP Yaying and Sushi Express, just to name a few. Meanwhile, our sister property, Mall of America, has been open for 30! We will catch up! Keep in mind, we have only been open for 3 years. We are opening more every week, so those empty corridors you are referring to are quickly disappearing and we are very rapidly growing into them. While we are indeed quite big at 3 million square feet, we have one of the largest collection of stores, restaurants and attractions open anywhere in the area at 160 tenants and counting. We welcomed an unprecedented number of visitors over the Holiday period, which resulted in longer than normal wait times at some of our shops and restaurants. We are disappointed to hear about your experience. Thank you again, and we look forward to welcoming you back to American Dream very soon. We want to ensure that all of our concerns are properly addressed. If you would like to share any additional feedback, please feel free to email You can also provide your email address and phone number and request that a manager reach out to you to discuss further. We are working on getting the bar back open again.stay tuned! Meanwhile, the surfing ride has been open for many months, but regrettably has just recently been out of service again. We hope that you will consider giving the park another try, perhaps on a less busy day! We appreciate and value your feedback and we are continuously learning and evolving our operational procedures to enhance the guest experience. We are very sorry for the issues with the wave pool, which caused it to be out of service for the day. As you rightly mention, the Turbo Pass is very useful for busy days to bypass the lines. The weekdays and non-holiday periods tend to be much quieter. We encourage you to try the park again during our off-peak periods to avoid crowds and longer wait times. We have had unprecedented levels of attendance at our parks over the Holiday period, which has led to longer lines and wait times than usual. If you would like to provide additional feedback, please email us at with your email address and phone number and a manager will reach out to you. We hope you will visit us again and give us another chance to provide you a better experience. In the meantime, as our park is ungated, guests are welcome to enjoy the 50 different food and beverage options that we have located throughout the center, many that are located close to the park, and then return to the park to continue their visit. We are in the process of transitioning our food options inside the park and will be adding new facilities soon. ![]() We value your input and are continuously learning and evolving our operational procedures to enhance the guest experience. We welcomed an unprecedented number of visitors to American Dream over the Holidays, which led to longer than normal wait times at our entrances and rides. ![]() We apologize for your experience while visiting our center recently. ![]()
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